Keynsham man reunited with ambulance crew who saved his life

Keynsham man reunited with ambulance crew who saved his life

By Community Correspondent

A Keynsham man has been reunited with the ambulance crew who helped save his life after he suffered a sudden cardiac arrest at home.

Edd Pocock, 43, was at home with his wife Terrianne in the early hours of Monday, 23 March 2026, when she realised something was seriously wrong and called 999.

South Western Ambulance Service NHS Foundation Trust (SWASFT) crews arrived quickly and began providing vital emergency treatment.

Edd received two lifesaving shocks from a defibrillator before he was stabilised and taken by land ambulance to the Bristol Heart Institute.

He remained in hospital for 29 days, where he underwent further treatment, including having a stent and an implantable cardioverter-defibrillator (ICD) fitted.

Now recovering well at home, Edd was given the chance to meet the people who played a crucial role in saving his life when he returned to Keynsham Ambulance Station on Friday, 21 August.

There, he was reunited with paramedic Josh Dodge, Emergency Ambulance Associate Maddie Bunniss, and Bristol Ambulance EMS colleagues Ismael and Neil.

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For Edd and his family, the reunion was an emotional opportunity to say thank you in person.

“I want to say thank you to Josh, Maddie, Ismael, and Neil for saving my life and for giving me the incredible gift of being reunited with you all,” said Edd.
“I can't put into words how much it means to me. Being able to share such a special experience together was something I'll never forget. I'll always be incredibly grateful for what they did for me.”

For Josh, seeing Edd healthy and recovering was equally special.

“Being reunited with Edd was such a special and rewarding experience,” he said.
“I had the privilege of caring for him during his time with us, so being able to meet him again in person and see how well he is doing meant so much to me.
“Moments like this remind me why I love what I do and make all the hard work truly worthwhile. It was wonderful to meet Edd and his family, and I wish them all the very best for the future.”

Edd's story is also a reminder of the importance of knowing what to do in a cardiac emergency.

Ambulance clinicians respond to thousands of cardiac arrest calls every year, and survival can depend on recognising the emergency quickly, starting CPR, using a defibrillator and getting advanced medical care as soon as possible.

SWASFT is encouraging members of the public to learn CPR and familiarise themselves with the location and use of their nearest public access defibrillator.

In a cardiac arrest, every second counts – and taking action quickly can help save a life.

For Edd, the focus is now firmly on the future. Continuing his recovery, he is looking forward to spending time with his family and eventually getting back to work.

To find out more about recognising the signs of a cardiac arrest and what to do, visit: https://www.swast.nhs.uk/saving-lives-together 

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